FAQ

How can I make a text donation to help support the people of Haiti?

mGive is working with many organizations to collect donations for the victims in Haiti. Below is a list of organizations that are accepting text donations for Haiti relief.

ACLJ	Text ACLJ to 90999 to give $10
American Red Cross	Text HAITI to 90999 to give $10 Text OWL to 90999 to give $10
Best Friends Animal Society	Text SAVE to 90999 to give $10
CHF International	Text CHF to 50555 to give $5
Compassion International	Text DISASTER to 90999 to give $10
Convoy of Hope	Text GIVEHOPE to 90999 to give $10
Entertainment Industry Foundation	Text GIVE to 50555 to give $10
Family Health International	Text FHI to 90999 to give $5
Flordia A&M University	Text RELIEF to 50555 to give $5
FINCA International, Inc.	Text FINCA to 50555 to give $5
Flordia Hospital	Text MISSION to 90999 to give $5
Friends of the World Food Program	Text FRIENDS to 90999 to give $5
Internews Network	Text INFORM to 90999 to give $10
Lambi Fund of Haiti	Text LAMBI to 50555 to give $5
Leon H. Sullivan Foundation	Text SUMMIT to 90999 to give $5
Mocha Club	Text MOCHA to 50555 to give $5
Operation USA	Text AID to 50555 to give $10 Text SMARTAID to 50555 to give $10
Pan American Development Fund	Text HEAL to 50555 to give $5
Project HOPE	Text HEALTH to 90999 to give $10
Rotary Foundation	Text ROTARY to 90999 to give $5
SOS Children’s Villages	Text SOS to 90999 to give $10
United Nations Foundation	Text CERF to 90999 to give $5
United Way	Text HAITI to 864833 to give $5
VFW Foundation	Text RETURN to 90999 to give $10

How much of my $10 text donation will go to support the Haiti earthquake victims?

100% of your text donation is delivered to the non-profit organization, and all of these organizations will use the money to support Haiti relief efforts.

How can I cancel my text donation?

Once you have confirmed your donation by replying with YES, mGive cannot cancel your donation. Please contact your wireless carrier for more information.

How can I confirm that my text donation went through?

Go to www.mgive.org/receipt and enter your mobile number. If your donation did not go through (and you have not donated to any other campaigns), you will be told that no donations were found for that mobile number and you should try again. If your donation did go through or you have donated to another campaign, a PIN number will be sent via text to your phone and you will need to enter it on the site where requested. You will then be able to see confirmation of all donations you have made via the mobile phone number that was entered.

Can I donate more than $10?

Most wireless carriers will allow you to donate up to $20 (two $10 donations or four $5 donations) to a specific keyword, but up to $100 to a specific short code (such as 90999). Therefore, if you have already given $20 to a particular organization, you can still donate to the other charities that are also collecting money for Haiti.

I just made a text donation, why I am getting multiple text messages from you?

When you make a text donation, you will receive a text back asking for you to confirm your donation by replying with the word YES. Once you reply with YES you will receive a thank you/confirmation message that your donation was successful. You will then receive one more text asking you to reply with YES if you want to receive text updates from the non-profit. You do not need to reply to this message if you don’t want to receive updates. If you DO want to receive text updates you will need to reply with YES.

I texted STOP, why did you send me another text?

When you text the word STOP, we are required to send you a follow-up message stating that you will not receive any more messages. If you send the word STOP again, you will get this confirmation message again.

I tried to text in the keyword but got a message back saying that the short code has expired. What does this mean?

This message means that you have premium text messaging (anything that will cost money) blocked on your phone. You will need to call your wireless carrier to have premium SMS enabled if you want to make a donation.

What Carriers are participating in the text donation campaigns?

AT&T Wireless
Verizon Wireless
T-Mobile
Sprint
Alltel
US Cellular
Virgin Mobile
Cellular South
Cincinnati Bell
nTelos
Cricket
Cellcom
Plateau Wireless
Hawkeye
Simmetry Wireless
Pocket Communications
Mid-Tex Cellular
NEMont Tel Coop
Leaco Rural
CableVision
Union Wireless

How long will it take for my mobile donation to be remitted to the charity?

This varies on a per carrier basis, however each carrier is doing their best to get the funds to the charity as quickly as possible.

For more information on text donations for the American Red Cross, please click here.

 

For more information on text donations for Hope for Haiti Now, please click here.

 

Donate Now

Add the mGiving American Red Cross Facebook Application

Click on the image below to donate $10 to the American Red Cross Relief Efforts.

Terms: A one-time donation of $10 will be added to your mobile phone bill or deducted from your prepaid balance. You will also receive up to 4 messages per month from American Red Cross International Relief Alerts. Msg&Data Rates May Apply. All charges are billed by and payable to your mobile service provider. Service is available on most carriers. Donations are collected for the benefit of the American Red Cross by the mGive Foundation and subject to the terms found at www.mGive.com/A . To unsubscribe text STOP to 90999, for help text HELP to 90999. Privacy Policy